Refund and Cancellation Policy
We have a no refund policy on purchase of our products or services in the event you change your mind.
Treatments are not transferable to other individuals, either when purchased individually or when multiple treatments are prepaid.
Consultations are free of charge, however a $50 holding deposit is payable to secure your appointment. This amount is fully redeemable upon the purchase of goods or services at Clean Canvas Pty Ltd. If you decline goods or services at your consultation this amount will be fully refundable upon completion of your consultation. Should you cancel your appointment with less than 24 hours notice or simply not attend on the day of, then this amount will be retained by Clean Canvas Pty Ltd and will act as your cancellation fee.
In the case of pre-paid treatments, the full cost of the treatment may be forfeited.
Refunds will only be provided where required under the Australian Consumer Law